The Business Analyst Librarian ensures that library and research systems and workflows are optimized to effectively support the needs of library users and academic stakeholders. Optimize Systems to Enhance the efficiency and effectiveness of library systems and research workflows. Gather Requirements to Collaborate with stakeholders to understand needs and gather requirements for system improvements Develop Solutions for Propose and implement solutions aligned with library needs and research workflow optimization. Integrate Systems to ensure seamless integration of various library systems and research tools for enhanced information access.


  • Conduct a thorough analysis of library systems, research services, and information management practices.
  • Collaborate with library staff, researchers, and stakeholders to gather requirements and identify needs for system enhancements.
  • Develop comprehensive documentation, including business requirements, functional specifications, and process flow.
  • Evaluate existing library systems, discovery tools, and research services and recommend improvements or enhancements. (WMS, PURE, Scholar works)
  • Support the implementation of software solutions to enhance library services and research support, including system configurations and data migrations.
  • Conduct user acceptance testing and facilitate training sessions for library staff and researchers to ensure successful adoption of new systems.
  • Provide ongoing support and troubleshooting for library systems and research services, addressing issues and optimizing performance.
  • Monitor system usage, user feedback, and data analytics to identify opportunities for service improvement and user engagement.
  • Stay updated on industry trends, best practices, and emerging technologies in library services and research support.
  • Communicate project progress, challenges, and recommendations to library leadership and stakeholders.


  • Proven experience as a Business Analyst in a large academic library or research services role.
  • Strong analytical and problem-solving skills, translating business needs into technical requirements.
  • Proficiency in documentation tools and techniques, such as requirements gathering, process mapping, and user stories.
  • Education Level: Bachelor’s degree in library science, Information Science, Business Administration, or related field
  • Language: Fluent Arabic & English (Writing & Speaking)
  • should have 2– 5 years’ experience in medium to large academic settings.

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