Call center agent passionate about call center management, using customer service excellence tactics and developing own team skills to achieve organizational goals.


  • Skilled call center employees for investigation of infectious diseases within required timeframe
  • Cater for multiple languages including the Asian dialects.
  • Daily calls to conduct full investigation of cases.
  • Entering data accurately into the electronic systems and other forms.
  • Researching required information using available resources.
  • Researching, identifying, and resolving investigation using applicable software.


  • Should have Bachelor’s degree.
  • Preferred experience in Health sector
  • Good communication and excellent in Office suits.

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